42 Hours: Moving Customers Over the Millennium
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42 Hours: Moving Customers Over the Millennium
London Underground ran its first non-stop, 42 hour service over the Millennium celebrations in 2000. This is how they did it.
Millennium Eve 1999 was a once in a century cause for celebration, and in the capital it was London Underground's responsibility to move the revellers. More than 7,000 staff and 500 trains moved over 3 million passengers during a continuous 42 hour period, carrying a normal day's traffic over 3.5 hours, and this video gives us an idea of how they did it. The viewer is given a glimpse behind the scenes at the London Underground command and control centres as they both plan and execute the mammoth task, including a war room style strategy map of the London Underground with Lego trains and signals. We also see the huge crowds bringing in the year 2000, mostly joyful but some a little worse for wear. As the clock strikes midnight, the staff pause to see if the millennium bug will derail their plans, but then it's back to stoically dealing with overcrowded stations and trains. The station staff are the real highlight of this video, larking around with party goers - including a pair of Chelsea Pensioners - and wearing comically large celebration hats while making serious phone calls.
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Keeping London Moving
Go behind the scenes of 50 years of London transport with this selection from the London Transport Museum's video collection.
London's transport, from the bright red Routemaster to the futuristic Docklands Light Railway, is some of the most iconic in the world. But what was actually happening behind the scenes to make sure the buses, tubes, and trains got us to where we wanted to go?
This collection of highlights from the London Transport Museum's video collection, which spans the 1970s to the mid-2000s, offers a peek into the operation rooms, underground tunnels, and bus garages that were 'Keeping London Moving', as the slogan of Transport for London proudly proclaims. In this selection, you can witness the birth of the Jubilee Line, or experience the frenzy of Millennium Eve on the Underground.
Many of the videos in this collection were made by the London Buses' in-house video department, and show that staff training videos definitely don’t have to be dull. How better to train London Underground staff on good customer service than a version of the Wizard of Oz set on the Tube?
33 videos in this collection
1
2
Modernising the Underground
3
The Driverless Ghost Bus
4
London Underground Train Door Safety
5
Implementing London's Congestion Charge
6
London Transport: Routes Project
7
London Buses: Low Floor Bus
8
Chancery Lane Train Crash
9
It’ll Never Happen
10
New Years Eve 2000 on London Underground
11
London Buses: Clocking On with OPAL
12
Royal Visit to Willesden Garage
13
Starting on the Right Track
14
Station Assistance Support on the London Underground
15
Making Tracks Without Footprints
16
Simply the Best
17
Saints and Sinners
18
Putting You in the Picture
19
Ticket Gates at Victoria Station
20
Jubilee Line: Destination East
21
London Buses: Ticket To Ride
22
42 Hours: Moving Customers Over the Millennium
23
Crossrail: It’s About Time
24
What's Your Handicap?
25
Interview with Tom Eckersley
26
District Line: Fit for the Future
27
Farewell to Denis Tunnicliffe
28
Docklands Light Railway
29
London Buses: Farecard Trial
30
Safely There and Back
31
The Check Files
32
Audrey White Retirement Party
33